Grow online and offline customer engagement and lifetime value with OMNI.

✓ Customer member management
✓ VIP tiering and personalized rewards
✓ Supports Shopify and Shopify POS
✓ Designed for Hong Kong consumers

Shopify's only
OMO loyalty solution

Powering customer loyalty experiences for

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Unify your Shopify store with Shopify POS (or other retail point-of-sale system) to unlock Online Merge Offline (OMO) customer experiences that engage all of your customers and reaches new ones.

Interested to know more about Shopify POS and how it works? Contact us at

Designed for Shopify and Shopify POS

Create a loyalty program that suits your goals and drives desired behaviors.

✓ Customer loyalty tiers, such as "VIP tier"

✓ Segment and tag customers

✓ Customized rewards and offers

✓ Drive online traffic in-store with O2O redemptions

Delight Customers & Motivate Repeat Purchases

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✓ Speak your customer’s language - provide a fully Traditional Chinese loyalty program interface

✓ Preferred mobile-first experience with registration and profiles tied to mobile phone numbers

Designed for Local HK Market Needs

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Create a loyalty-driven customer experience online & offline

✓ Incentivize more purchases: Loyalty points and rewards are visible to customers when shopping on your Shopify store, and at offline stores via Shopify POS

✓ OMNI integrates with commerce marketing tools to provide accurate data for highly targeted campaigns

✓ Deliver promotions, rewards, and communications to members based on tiers

Drive Customer Engagement with Loyalty Integrations

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Empower in-store staff with easy visibility of customer loyalty profiles and order history on Shopify POS for improved support and sales.

Incentivize staff to sign up new loyalty members:

Attribute future sales from customers to the staff who signed them up in-store (staff and customer binding) 

✓ Easily track and acknowledge in-store staff for contribution to online sales

Incentivize Staff with Online Sales Attribution

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Build your loyalty program with OMNI

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If you’re using Shopify or Shopify POS, get in touch with us for a product demo of OMNI by Wave Commerce and a consultation on how you can use Online Merge Offline (OMO) strategies and tactics to grow your customer engagement and lifetime value.

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