OMNI is Shopify’s first omnichannel (OMO) customer loyalty solution led by a Hong Kong-based team to help businesses grow online & offline customer engagement and lifetime value.

Omnichannel Customer Loyalty

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OMNI unifies your Shopify store with Shopify POS (or other retail point-of-sale systems) to unlock omnichannel (OMO) customer experiences that boost sales and customer loyalty.

Interested to know more about Shopify POS and how it works? Contact us at

Designed for Shopify and Shopify POS

Design a loyalty program with VIP tiers, and customize rewards and special offers to drive desired behaviors. Segment and tag customers such as “Gold Member”, or drive online traffic in-store with O2O redemptions.

Delight Customers & Motivate Repeat Purchases

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Speak your customer’s language - provide a fully native Traditional Chinese loyalty program, and a preferred mobile-first experience with registration and profiles tied to mobile phone numbers.

Designed for Local Market Needs

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Make your loyalty program visible throughout your Shopify store for an impressive shopping experience. We integrate with commerce marketing tools to help lift your customer engagement with accurate, unified, and highly targeted campaigns. Deliver promotions, rewards, and communications to members based on tiers.

Boost Customer Engagement with Loyalty Integrations

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Become an omnichannel leader

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If you’re using Shopify or Shopify POS, get in touch with us for a product demo of OMNI by Wave Commerce and a consultation on how you can use omnichannel (OMO) strategies and tactics to grow your customer engagement and lifetime value.

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