Build your database online and offline, engage existing customers, convert new ones, and grow repeat purchases.

Loyalty & Member Management for Shopify

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GROW YOUR CUSTOMER DATABASE

O2O campaigns

Turn your Shopify products, services and experiences into virtual vouchers - and run O2O campaigns to drive member acquisition

  • Fast and simple registrations
  • QR code scan to redeem
  • Automated post-redemption offers
  • End-to-end campaign reporting
  • All within Shopify

Make O2O campaigns smarter and easier

Schedule a demo to see how one brand grew its CRM 2x in 3 days

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Reward loyal customers and provide incentives to spend more to upgrade tiers with prompts throughout the buyer’s journey

Built for Hong Kong

  • Connect every online store, brick-and-mortar and pop up shop under one loyalty program
  • English and Traditional Chinese languages
  • Mobile first experience
  • Customer profiles tied to mobile phone numbers
  • Customizable rewards and offers

Create VIP Tiers

OMO LOYALTY MANAGEMENT

Seamless integration with Klaviyo, Shopify Flow, and your other marketing automation or customer engagement tools

Integrate your marketing tools

Better data, better marketing

Connect your marketing tools to provide accurate data for highly targeted campaigns, rewards

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INTEGRATE ACROSS YOUR BUSINESS

Equip staff for better customer service

Provide better customer support with easy access to customer information, loyalty status, and Shopify history in a single view on Shopify POS

Incentivize staff for online sales

  • Reward staff for signing customers up to your loyalty program
  • Attribute future sales from customers to the staff who signed them up in-store (staff and customer binding)
  • Easily track and acknowledge in-store staff for contribution to online sales

STAFF & CUSTOMER CRM

Open a new sales channel with corporate partnerships, and provide exclusive discounts per email domains

Offer exclusive discounts

Leverage OMNI to verify, grow, and manage your B2B and corporate partnerships

B2B AND PARTNER MANAGEMENT

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Create, or evolve your loyalty program with OMNI

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Get in touch with us for a demo of OMNI by Wave Commerce or a consultation on how you can use Online Merge Offline (OMO) strategies or migrate from your existing solution.

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